How Does Walmart’s Savings Catcher Work? New Ways to Save Money, Just In Time for Back To School!

by Melanie Edwards on July 30, 2014 · 55 comments

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You might know that I’m a fan of Walmart’s ad match program – particularly here in Florida where I’m lucky to be able to take advantage of Walmart’s BOGO ad match as well! But, a new way to save money at Walmart is coming real soon and through my participation in the Walmart Moms program, I got a sneak peek at their new Savings Catcher feature and I’m excited to share the news with you so you can see how easy it’ll be to save when you shop at Walmart! I tested out Savings Catcher a few times during it’s beta testing, but starting this coming Monday, August 4, 2014, you’ll be able to start using it yourself, as Savings Catcher will be available nationwide! Read on to learn how to use Savings Catcher – won’t this be great when shopping for back to school supplies in a few weeks?

Walmart's Savings Catcher

How to Use Savings Catcher at Walmart to Save Money

The process of using Savings Catcher at Walmart is really simple. After making your normal purchase in store, you then visit the Savings Catcher website, enter your receipt number (located on the bottom of your receipt), and wait for an email from Walmart notifying you on whether or not lower prices were found from competitors in your area. Make sure you enter your receipt within 7 days of your purchase, otherwise your receipt won’t be valid! (You’ll soon be able to scan the receipt bar code into Savings Catcher using the Walmart mobile app and won’t even have to logon to the website, making this even easier!)

Walmart's Savings Catcher

When I tested out Savings Catcher, after I entered my receipt number, I received a confirmation email stating that my receipt was received and would be processed. After Walmart searched local competitors for lower prices, it took about a day and a half for me to get my results in a second email. However, it can take up to 72 hours to get your results and find out if you received any savings. My savings on that particular receipt were just under a dollar, but the great thing is that I have the option of cashing out my savings even at that low amount if I choose to, or I can let my savings accumulate and cash out when they reach a higher amount! Savings are redeemed via a Walmart Rewards eGift Card, which is sent via email for you to use on purchases in store or online at Walmart.com.

Walmart's Savings Catcher

Are you excited yet to use Savings Catcher at Walmart? Watch the video below for an overview of how the program works, then make sure you sign up for a free Walmart.com account so that you’ll be all set to start using it this Monday August 4th! And if you have more questions, read over the Savings Catcher FAQs to learn even more.

How Does Walmart’s Savings Catcher Work?

How much money will you save using Walmart Savings Catcher? I can’t wait to hear how you like Savings Catcher – be sure to share in the comments below!

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{ 55 comments… read them below or add one }

Bridget July 31, 2014 at 3:45 pm

I would rather use a price match list service like http://www.pricematcherz.com and price match at the store and then submit my receipt to see if they find any other deals so I am still shopping from the sales and not just hoping that my groceries are on sale. I would much rather save money from the beginning and know that I will get the savings.

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darla boyd September 21, 2014 at 4:47 pm

How do I get the card ????

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darla boyd September 21, 2014 at 4:51 pm

I have entered many recipets that said I have saving but the girl at walmart says I need I card please send me one

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Melanie Edwards September 22, 2014 at 11:31 am

Hi Darla. You can redeem your Savings Catcher savings for an e-card via either the Walmart mobile app or on Walmart.com. Here is the FAQ for more information: https://savingscatcher.walmart.com/faq

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Carrie October 12, 2014 at 2:43 pm

I love savings catcher. I redeemed my savings catcher money onto my Bluebird card and Walmart doubles my savings until February 2015. I love this. Thank you Walmart.

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Melanie Edwards October 13, 2014 at 12:03 pm

That’s great to hear, Carrie!

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linda yelton November 9, 2014 at 4:21 pm

I’m disappointed. I had $8 and transferred it and when I looked it up it was gone. I never saw a savings catcher card.

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Melanie Edwards November 17, 2014 at 1:15 pm

Linda, you should receive an electronic gift card via email. If you’re still having issues, try contacting Walmart support. Good luck!

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Ginger Collins November 20, 2014 at 1:47 pm

I have tried several times to redeem my money and have never received an email for an electronic gift card. It shows on my Walmart total reward dollars app that I redeemed $19.70 but never received an email. What is the next step?

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Melanie Edwards November 22, 2014 at 11:23 pm

Ginger, reach out to customer support at 866-224-1663 for help.

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jen November 23, 2014 at 3:46 pm

How do I get my egift card

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Melanie Edwards November 24, 2014 at 7:55 pm

Jen, you should be able to redeem right on the Walmart app or Walmart.com. Check the Savings Catcher FAQ page for more info: https://savingscatcher.walmart.com/faq

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Ana November 27, 2014 at 5:03 pm

Hello. I can’t access my Savings Catcher. I know I had a balance of $2.50. In my 2nd attempt, I was provided with the Savings Catcher team tel # and an email address “SavCatch@walmart.com”. They said I could email the info from the receipt so they would not expire. I did and received an email saying “sorry, please call 866-224-1663″. I have tried calling 866-224-1663 at 9AM and at 4:30 PM Eastern time, and a recording said to “call back during working hours” and hung up on me. It does not provide the working hours. This is really a guessing game. I feel like not purchasing anything at Walmart because it seems it’s all a big lie.

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Melanie Edwards November 30, 2014 at 5:26 pm

Sorry you’re having trouble, Ana! Try checking the Savings Catcher FAQ page for more info and call the support number on that page: https://savingscatcher.walmart.com/faq

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Kim November 30, 2014 at 10:15 am

I’m confused…I’m trying to redeem my savings onto the bluebird card I was sent …how to I do that instead of Egift card…

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Melanie Edwards November 30, 2014 at 5:26 pm

Hi Kim, try checking the Savings Catcher FAQ page for more info and perhaps call their support number: https://savingscatcher.walmart.com/faq

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lily December 4, 2014 at 12:02 am

How long does it take for them to send me a via Egift card? I just redeemed my rewards but still waiting on the email.

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Melanie Edwards December 5, 2014 at 1:52 pm

I’m not sure, Lily, but I believe it shouldn’t take long. Be sure to check your spam folder just in case and if you need help, check the Savings Catcher FAQ page for more info and call the support number on that page: https://savingscatcher.walmart.com/faq

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Trisha December 4, 2014 at 2:12 am

Can you purchase anything with your rewards? Except alcohol and tobacco products, one website gave a huge list of things you can’t buy which sounded like every department besides clothes and food but then others say you can buy anything except alcohol or tobacco….someone please clarify this for me, I’d feel real stupid buying a Xmas gift only to be rejected because its not an item I can purchase with saving catcher rewards.

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Melanie Edwards December 5, 2014 at 1:54 pm

I haven’t heard of restrictions, Trisha, but try calling the support number on the Savings Catcher FAQ page for more info and clarification: https://savingscatcher.walmart.com/faq

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chan December 7, 2014 at 12:33 am

I’m noticing that most of my larger receipts I can’t enter purchased dates, therefore I’m loosing the chance to check for saving. I’ve emailed several times with complaint but real solution to the problem. I just tried one and it didn’t work.

Reminder that some things are too good to be true and this is one!
Gimmick!!

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Melanie Edwards December 7, 2014 at 10:31 pm

Have you tried calling the support number on the Savings Catcher FAQ page for help? https://savingscatcher.walmart.com/faq

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shari December 7, 2014 at 8:50 am

I went to use my reward dollars and never received email but states now that they are redeemed and I never did.

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Melanie Edwards December 7, 2014 at 10:31 pm

Try calling the support number on the Savings Catcher FAQ page for help: https://savingscatcher.walmart.com/faq

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Donna January 24, 2015 at 6:29 pm

There is no phone number on https://savingscatcher.walmart.com/faq page. I looked because I wanted to call and find out if there are any restrictions as to what you can buy with the egift card.

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Melanie Edwards January 31, 2015 at 8:16 pm

Oh no! There used to be, but it seems they updated the site.

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Rhonda carraway December 7, 2014 at 4:06 pm

I have a total of 8.69 showing on the redeemed side but 0.00 in the available side. I never redeemed or got an email. How do I redeem them on the ecard? Also is there a fee for the e card OR the blue card?

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Melanie Edwards December 7, 2014 at 10:32 pm

There is no fee for the eCard, but I am not certain about the blue card. Try calling the support number on the Savings Catcher FAQ page for help with redeeming: https://savingscatcher.walmart.com/faq

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debe thomas December 15, 2014 at 7:14 pm

I see I am not the only one who is not getting my redeemable money…..went on line
and got a number with 4x’s at the end no bar code this is stupid I am 67 years old and not computer savvy….I will no longer use the saving catcher…might not shop at Walmart anymore….feel like this is a joke

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Melanie Edwards December 15, 2014 at 11:36 pm

Oh no, I’m so sorry to hear that, Debe! Try calling the support number on the Savings Catcher FAQ page for help: https://savingscatcher.walmart.com/faq

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coladi December 24, 2014 at 11:38 am

It is a good thing. I scan receipt and then see money saved and then double to blue bird card. I have already $18 dollars on bluebird card looking to use soon.

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Melanie Edwards December 29, 2014 at 11:57 am

That’s awesome!!!

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Stephanie Atkinson January 9, 2015 at 4:56 pm

I have applied for bluebird, was getting the savings back on gift card and now I am trying to link the bluebird to the account and it doesn’t give me the option anymore, which sucks, so I have called customer service and all I am being told they will send it to higher authority because they cannot figure out why it is doing this I have 3 pending receipts I hope I don’t lose all my savings on all them and the cash left there now

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Melanie Edwards January 14, 2015 at 12:46 pm

So sorry to hear about this! I hope you can get some help with the Walmart Savings Catcher customer service to sort it all out.

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DeJonna Weaver January 11, 2015 at 12:28 pm

This has been the most frustrating thing that I’ve
Tried to deal with for a long time! I ordered the
Bluebird card. I attempted to put my dollars on
It but the “dashboard” area that I was told to go
To didn’t exist. So I inadvertently ended up redeeming
My dollars but never received any email. I’ve
Been waiting since November 2014. My daughter
In law just texted and said her money just disappeared
Off of her app?? With all the issues and problems
Why isn’t something being done. Being referred to
The customer service area isn’t a solution either.
I emailed them early in December and they never
Even answered my email!! I’m beyond frustrated!!!

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Lou Mulvaney January 14, 2015 at 7:21 pm

I am trying to check my catcher balance but it is wanting my 16 digit account number; I changed over to Bluebird and have my card but there are ONLY 15 numbers..

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Clara Bryan January 19, 2015 at 6:03 am

I had received a message saying they found a cheaper price and went to check on it and it showed nothing. My money I had saved up is gone. Do you know where it went? ?

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Cindy January 19, 2015 at 11:38 am

I’ve been having trouble redeeming my reward dollars it doesn’t give me an option to redeem on my I phone or my lap top I called the saving catcher team and they don’t know either any suggestions I have 53 dollars on this and can’t redeem

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Tammy January 21, 2015 at 10:29 pm

I had over $12 in my savings catcher acct. Today I checked and it shows I have $0. I have never even tried to redeem them. Any ideas?

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Melanie Edwards January 31, 2015 at 8:32 pm

I’m so sorry! I would definitely check with customer service to see what went wrong.

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traesa January 25, 2015 at 9:49 am

This is terrible! What happened to my $26? I hit redeem and that was that. Like all the above posters have asked, where is the money? Don’t give a phone number, just answer the question! WHERE DOES THE MONEY GO WHEN YOU PUSH REDEEM? It seems other’s had their money disappear also!

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Melanie Edwards January 31, 2015 at 8:16 pm

Once redeemed, you should receive an eGiftCard via email.

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Britt January 25, 2015 at 4:55 pm

Everyone having trouble with their egift card, just open the email, make sure you click show images and the barcode is in the email. It took me forever to figure it out. The gift card is sent in the email you just have to make sure you click show images to see the barcode. Hope this helps.

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Melanie Edwards January 31, 2015 at 8:15 pm

Thanks for sharing your experience/tip, Britt! Glad it’s working for you.

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Patsy G. Prince February 4, 2015 at 11:31 pm

I downloaded the Walmart app on my android phone last month (Jan. 2015). Really like the savings catcher until today. So far I have $.76, which is a great start. Today when I scanned receipt I got this msg: “Receipt not eligible-Sorry, this receipt is not eligible for Savings Catcher price comparison. The purchase was made before the Saving Catcher program was launched in the store you visit”. It’s the same store I have been shopping since it opened in the 90’s and the same store whose receipts I have been scanning since January of this year. Now because I did my major shopping trip ($140.12) Savings Catcher is shutting me down and won’t accept my receipt? Who do I complain too? This is just wrong!

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Melanie Edwards February 6, 2015 at 7:43 pm

Try scanning it again…something similar has happened to me if the network is down and then it works later. If not, try contacting the Savings Catcher team.

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