How Does Walmart’s Savings Catcher Work? New Ways to Save Money, Just In Time for Back To School!

by Melanie Edwards on July 30, 2014 · 183 comments

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*** Please see the Savings Catcher FAQ page for the most popular questions and troubleshooting tips! You can also contact Walmart directly (866-224-1663) for help if you have any issues using Savings Catcher or the Walmart app. ***

You might know that I’m a fan of Walmart’s ad match program – particularly here in Florida where I’m lucky to be able to take advantage of Walmart’s BOGO ad match as well! But, a new way to save money at Walmart is coming real soon and through my participation in the Walmart Moms program, I got a sneak peek at their new Savings Catcher feature and I’m excited to share the news with you so you can see how easy it’ll be to save when you shop at Walmart! I tested out Savings Catcher a few times during it’s beta testing, but starting this coming Monday, August 4, 2014, you’ll be able to start using it yourself, as Savings Catcher will be available nationwide! Read on to learn how to use Savings Catcher – won’t this be great when shopping for back to school supplies in a few weeks?

Walmart's Savings Catcher

How to Use Walmart Savings Catcher to Save Money

The process of using Savings Catcher at Walmart is really simple. After making your normal purchase in store, you then visit the Savings Catcher website, enter your receipt number (located on the bottom of your receipt), and wait for an email from Walmart notifying you on whether or not lower prices were found from competitors in your area. Make sure you enter your receipt within 7 days of your purchase, otherwise your receipt won’t be valid! (You’ll soon be able to scan the receipt bar code into Savings Catcher using the Walmart mobile app and won’t even have to logon to the website, making this even easier!)

Walmart's Savings Catcher

When I tested out Savings Catcher, after I entered my receipt number, I received a confirmation email stating that my receipt was received and would be processed. After Walmart searched local competitors for lower prices, it took about a day and a half for me to get my results in a second email. However, it can take up to 72 hours to get your results and find out if you received any savings. My savings on that particular receipt were just under a dollar, but the great thing is that I have the option of cashing out my savings even at that low amount if I choose to, or I can let my savings accumulate and cash out when they reach a higher amount! Savings are redeemed via a Walmart Rewards eGift Card, which is sent via email for you to use on purchases in store or online at Walmart.com.

Walmart's Savings Catcher

Are you excited yet to use Savings Catcher at Walmart? Watch the video below for an overview of how the program works, then make sure you sign up for a free Walmart.com account so that you’ll be all set to start using it this Monday August 4th! And if you have more questions, read over the Savings Catcher FAQs to learn even more.

How Does Walmart’s Savings Catcher Work?

How much money will you save using Walmart Savings Catcher? I can’t wait to hear how you like Savings Catcher – be sure to share in the comments below!

*********************** Update 4/9/15 ***********************

If you encounter issues using Walmart Savings Catcher, please try contacting Walmart using the “Give Feedback” option in the main menu on the Walmart mobile app or by calling 866-224-1663.

Walmart Moms Disclosure

All photos © Melanie Edwards/modernmami™

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1 Bridget July 31, 2014 at 3:45 pm

I would rather use a price match list service like http://www.pricematcherz.com and price match at the store and then submit my receipt to see if they find any other deals so I am still shopping from the sales and not just hoping that my groceries are on sale. I would much rather save money from the beginning and know that I will get the savings.

2 darla boyd September 21, 2014 at 4:47 pm

How do I get the card ????

3 darla boyd September 21, 2014 at 4:51 pm

I have entered many recipets that said I have saving but the girl at walmart says I need I card please send me one

4 Melanie Edwards September 22, 2014 at 11:31 am

Hi Darla. You can redeem your Savings Catcher savings for an e-card via either the Walmart mobile app or on Walmart.com. Here is the FAQ for more information: https://savingscatcher.walmart.com/faq

5 Carrie October 12, 2014 at 2:43 pm

I love savings catcher. I redeemed my savings catcher money onto my Bluebird card and Walmart doubles my savings until February 2015. I love this. Thank you Walmart.

6 Melanie Edwards October 13, 2014 at 12:03 pm

That’s great to hear, Carrie!

7 linda yelton November 9, 2014 at 4:21 pm

I’m disappointed. I had $8 and transferred it and when I looked it up it was gone. I never saw a savings catcher card.

8 Melanie Edwards November 17, 2014 at 1:15 pm

Linda, you should receive an electronic gift card via email. If you’re still having issues, try contacting Walmart support. Good luck!

9 Ginger Collins November 20, 2014 at 1:47 pm

I have tried several times to redeem my money and have never received an email for an electronic gift card. It shows on my Walmart total reward dollars app that I redeemed $19.70 but never received an email. What is the next step?

10 Melanie Edwards November 22, 2014 at 11:23 pm

Ginger, reach out to customer support at 866-224-1663 for help.

11 tammy lewis September 20, 2015 at 9:56 am

if you log into your Walmart Savings Catcher account, and choose the “contact us” button at the bottom of the page, there’s an option to resend the e-gift card to your email address. I had to do this, as I never received the original email, and it sent it to me immediately! hope this helps!!

12 jen November 23, 2014 at 3:46 pm

How do I get my egift card

13 Melanie Edwards November 24, 2014 at 7:55 pm

Jen, you should be able to redeem right on the Walmart app or Walmart.com. Check the Savings Catcher FAQ page for more info: https://savingscatcher.walmart.com/faq

14 Ana November 27, 2014 at 5:03 pm

Hello. I can’t access my Savings Catcher. I know I had a balance of $2.50. In my 2nd attempt, I was provided with the Savings Catcher team tel # and an email address “SavCatch@walmart.com”. They said I could email the info from the receipt so they would not expire. I did and received an email saying “sorry, please call 866-224-1663”. I have tried calling 866-224-1663 at 9AM and at 4:30 PM Eastern time, and a recording said to “call back during working hours” and hung up on me. It does not provide the working hours. This is really a guessing game. I feel like not purchasing anything at Walmart because it seems it’s all a big lie.

15 Melanie Edwards November 30, 2014 at 5:26 pm

Sorry you’re having trouble, Ana! Try checking the Savings Catcher FAQ page for more info and call the support number on that page: https://savingscatcher.walmart.com/faq

16 Kim November 30, 2014 at 10:15 am

I’m confused…I’m trying to redeem my savings onto the bluebird card I was sent …how to I do that instead of Egift card…

17 Melanie Edwards November 30, 2014 at 5:26 pm

Hi Kim, try checking the Savings Catcher FAQ page for more info and perhaps call their support number: https://savingscatcher.walmart.com/faq

18 lily December 4, 2014 at 12:02 am

How long does it take for them to send me a via Egift card? I just redeemed my rewards but still waiting on the email.

19 Melanie Edwards December 5, 2014 at 1:52 pm

I’m not sure, Lily, but I believe it shouldn’t take long. Be sure to check your spam folder just in case and if you need help, check the Savings Catcher FAQ page for more info and call the support number on that page: https://savingscatcher.walmart.com/faq

20 Trisha December 4, 2014 at 2:12 am

Can you purchase anything with your rewards? Except alcohol and tobacco products, one website gave a huge list of things you can’t buy which sounded like every department besides clothes and food but then others say you can buy anything except alcohol or tobacco….someone please clarify this for me, I’d feel real stupid buying a Xmas gift only to be rejected because its not an item I can purchase with saving catcher rewards.

21 Melanie Edwards December 5, 2014 at 1:54 pm

I haven’t heard of restrictions, Trisha, but try calling the support number on the Savings Catcher FAQ page for more info and clarification: https://savingscatcher.walmart.com/faq

22 chan December 7, 2014 at 12:33 am

I’m noticing that most of my larger receipts I can’t enter purchased dates, therefore I’m loosing the chance to check for saving. I’ve emailed several times with complaint but real solution to the problem. I just tried one and it didn’t work.

Reminder that some things are too good to be true and this is one!
Gimmick!!

23 Melanie Edwards December 7, 2014 at 10:31 pm

Have you tried calling the support number on the Savings Catcher FAQ page for help? https://savingscatcher.walmart.com/faq

24 shari December 7, 2014 at 8:50 am

I went to use my reward dollars and never received email but states now that they are redeemed and I never did.

25 Melanie Edwards December 7, 2014 at 10:31 pm

Try calling the support number on the Savings Catcher FAQ page for help: https://savingscatcher.walmart.com/faq

26 Donna January 24, 2015 at 6:29 pm

There is no phone number on https://savingscatcher.walmart.com/faq page. I looked because I wanted to call and find out if there are any restrictions as to what you can buy with the egift card.

27 Melanie Edwards January 31, 2015 at 8:16 pm

Oh no! There used to be, but it seems they updated the site.

28 Rhonda carraway December 7, 2014 at 4:06 pm

I have a total of 8.69 showing on the redeemed side but 0.00 in the available side. I never redeemed or got an email. How do I redeem them on the ecard? Also is there a fee for the e card OR the blue card?

29 Melanie Edwards December 7, 2014 at 10:32 pm

There is no fee for the eCard, but I am not certain about the blue card. Try calling the support number on the Savings Catcher FAQ page for help with redeeming: https://savingscatcher.walmart.com/faq

30 debe thomas December 15, 2014 at 7:14 pm

I see I am not the only one who is not getting my redeemable money…..went on line
and got a number with 4x’s at the end no bar code this is stupid I am 67 years old and not computer savvy….I will no longer use the saving catcher…might not shop at Walmart anymore….feel like this is a joke

31 Melanie Edwards December 15, 2014 at 11:36 pm

Oh no, I’m so sorry to hear that, Debe! Try calling the support number on the Savings Catcher FAQ page for help: https://savingscatcher.walmart.com/faq

32 coladi December 24, 2014 at 11:38 am

It is a good thing. I scan receipt and then see money saved and then double to blue bird card. I have already $18 dollars on bluebird card looking to use soon.

33 Melanie Edwards December 29, 2014 at 11:57 am

That’s awesome!!!

34 Stephanie Atkinson January 9, 2015 at 4:56 pm

I have applied for bluebird, was getting the savings back on gift card and now I am trying to link the bluebird to the account and it doesn’t give me the option anymore, which sucks, so I have called customer service and all I am being told they will send it to higher authority because they cannot figure out why it is doing this I have 3 pending receipts I hope I don’t lose all my savings on all them and the cash left there now

35 Melanie Edwards January 14, 2015 at 12:46 pm

So sorry to hear about this! I hope you can get some help with the Walmart Savings Catcher customer service to sort it all out.

36 Nicole swaim January 26, 2016 at 4:23 am

I tried to use my almost 30$ in savings, and it said its already been used. I have been scanning recepts for such a long time now, and was so excited to finally get to use the money…. I have been trying to get some sort of help and cannot seem to find any 🙁
Is there anything I can do to recieve the savings back I had, and maybe I could change my password or something? Thank you in advance.
Nicole

37 Melanie Edwards January 26, 2016 at 11:15 am

Have you tried to call Walmart support, Nicole? That is probably the best way or try the support link within the Walmart mobile app if you have it.

38 DeJonna Weaver January 11, 2015 at 12:28 pm

This has been the most frustrating thing that I’ve
Tried to deal with for a long time! I ordered the
Bluebird card. I attempted to put my dollars on
It but the “dashboard” area that I was told to go
To didn’t exist. So I inadvertently ended up redeeming
My dollars but never received any email. I’ve
Been waiting since November 2014. My daughter
In law just texted and said her money just disappeared
Off of her app?? With all the issues and problems
Why isn’t something being done. Being referred to
The customer service area isn’t a solution either.
I emailed them early in December and they never
Even answered my email!! I’m beyond frustrated!!!

39 Lou Mulvaney January 14, 2015 at 7:21 pm

I am trying to check my catcher balance but it is wanting my 16 digit account number; I changed over to Bluebird and have my card but there are ONLY 15 numbers..

40 Clara Bryan January 19, 2015 at 6:03 am

I had received a message saying they found a cheaper price and went to check on it and it showed nothing. My money I had saved up is gone. Do you know where it went? ?

41 Cindy January 19, 2015 at 11:38 am

I’ve been having trouble redeeming my reward dollars it doesn’t give me an option to redeem on my I phone or my lap top I called the saving catcher team and they don’t know either any suggestions I have 53 dollars on this and can’t redeem

42 Tammy January 21, 2015 at 10:29 pm

I had over $12 in my savings catcher acct. Today I checked and it shows I have $0. I have never even tried to redeem them. Any ideas?

43 Melanie Edwards January 31, 2015 at 8:32 pm

I’m so sorry! I would definitely check with customer service to see what went wrong.

44 traesa January 25, 2015 at 9:49 am

This is terrible! What happened to my $26? I hit redeem and that was that. Like all the above posters have asked, where is the money? Don’t give a phone number, just answer the question! WHERE DOES THE MONEY GO WHEN YOU PUSH REDEEM? It seems other’s had their money disappear also!

45 Melanie Edwards January 31, 2015 at 8:16 pm

Once redeemed, you should receive an eGiftCard via email.

46 Britt January 25, 2015 at 4:55 pm

Everyone having trouble with their egift card, just open the email, make sure you click show images and the barcode is in the email. It took me forever to figure it out. The gift card is sent in the email you just have to make sure you click show images to see the barcode. Hope this helps.

47 Melanie Edwards January 31, 2015 at 8:15 pm

Thanks for sharing your experience/tip, Britt! Glad it’s working for you.

48 Patsy G. Prince February 4, 2015 at 11:31 pm

I downloaded the Walmart app on my android phone last month (Jan. 2015). Really like the savings catcher until today. So far I have $.76, which is a great start. Today when I scanned receipt I got this msg: “Receipt not eligible-Sorry, this receipt is not eligible for Savings Catcher price comparison. The purchase was made before the Saving Catcher program was launched in the store you visit”. It’s the same store I have been shopping since it opened in the 90’s and the same store whose receipts I have been scanning since January of this year. Now because I did my major shopping trip ($140.12) Savings Catcher is shutting me down and won’t accept my receipt? Who do I complain too? This is just wrong!

49 Melanie Edwards February 6, 2015 at 7:43 pm

Try scanning it again…something similar has happened to me if the network is down and then it works later. If not, try contacting the Savings Catcher team.

50 Samantha June 6, 2016 at 8:53 am

Patsy, I have it pop up like that when I have bought electronics or other items that they can’t price match easily. (Like TVs, Tablets, big kids toys, ect)

51 steph February 5, 2015 at 6:28 pm

I get an email with my reward dollars and it says my gift card has been reloaded but I do not have a barcode for the cashier to scan on my email. They usually have to call csm to enter it manually. How do I access the barcode to scan in my email?

52 steph February 5, 2015 at 6:29 pm

Or rather access the barcode in my email for the cashier to scan to make it easy than waiting on someone to come turn the key?

53 Melanie Edwards February 6, 2015 at 7:44 pm

Are images shown in your email? Sometimes you have to change the settings.

54 Linda February 7, 2015 at 4:07 pm

In my app it says $18.00 redeemed, but nothing available. Does it have to reach a certain amount to be available ?

55 Melanie Edwards February 7, 2015 at 7:57 pm

Not that I’m aware of, no. If it’s already redeemed, then you should have received an eGiftCard via email.

56 Linda February 8, 2015 at 4:04 pm

I think i got one a while ago when i signed up. Is there a way to get another email with the card #?

57 Melanie Edwards February 10, 2015 at 9:08 pm

I’m not sure, Linda. I would definitely contact customer/tech support for help.

58 Tracy February 22, 2015 at 7:23 am

The instructions for obtaining another copy of the receipt on the Walmart FAQ page are incorrect. They tell you to do things that are impossible. I cannot find the “menu” they say to go to.

59 PJDavis February 28, 2015 at 8:30 pm

I purchased a Bluebird card on 2\23\15 and registered the card. When I attempted to redeem my points from Savings Catcher, the program refused to go past Redeem. I finally called American Express and was told it was a software problem, that a ticket had been issued regarding the problem, and it would be fixed by 2\26\15. I again tried to redeem my points on 2\26\15, the next day, and again today, but to no avail. It continues not to work.
I emailed customer service with Wal-Mart and was told they can’t help and referred me to this site. I am very frustrated with this situation. What can be done to remedy this?

60 Melanie Edwards March 2, 2015 at 12:37 pm

I’m sorry for your frustration. Though I don’t know what can be done, I will forward your comment to Walmart to see if they can help.

61 Jennifer March 14, 2015 at 3:20 pm

Love the savings catcher! It’s now giving me a problem though. It doesn’t give me the option to transfer my savings to my bluebird account. Why?

62 Melanie Edwards March 16, 2015 at 10:12 am

Not sure, Jennifer! Contact Walmart to see if they can help.

63 Toni March 21, 2015 at 4:09 am

I had 26.90 in reward dollars and was gonna use them to make another purchase at walmart.com but can’t seem to get the egift card… haven’t received it yet but it sure does show that I redeemed it… well that’s a joke.. I guess you really don’t get any money back afterall… or must take a while. Either way I will make my purchase on another site…

64 Melanie Edwards March 24, 2015 at 10:35 pm

How strange – I’ve never had a problem, Toni! Make sure to check your spam or perhaps there’s a bit of a delay in receiving the card. You should also contact Walmart to see if they can help.

65 Sandra April 1, 2015 at 12:32 pm

It would seem that it is not accepting orders online. I have tried entering in the #from the email and the receipt also both dates. That being the day I paid and the day I picked up. So how does it work exactly when you do order online. I have 3 orders in the last week, its not accepting any???

66 Melanie Edwards April 7, 2015 at 3:44 pm

Sandra, as far as I recall, online orders are not yet eligible for Savings Catcher.

67 Louise fitzpatrick April 2, 2015 at 3:25 pm

I didn’t know you coll lose you reward savings I had over 19.00 dollars and looked and didn’t have any.

68 Terry Landers April 3, 2015 at 12:54 pm

I redeemed $25.85 and haven’t recieved an email or a bluebird card in the mail. I AM FRUSTRATED because this is the second email attempt to contact someone but to no avail. I am a very upset customer of Wal-mart. Where did my money go???????????????????????????????????????????????????????????????

69 Melanie Edwards April 9, 2015 at 2:38 pm

Terry, try contacting Walmart using the “Give Feedback” option in the main menu on the Walmart mobile app or by calling 866-224-1663.

70 K CLARK April 6, 2015 at 11:03 am

I WISH THEY WOULD PUT THE SAVING CATCHER DOLLARS ON BLUE BIRD…tHEY USE TO AND DOUBLED THEM, BUT I WISH THEY COULD BE ALL IN ONE SPOT NOT SOME ON MY BLUE BIRD AND SOME ON MY EGIFT CARD

71 Rhonda April 11, 2015 at 2:09 pm

I redeemed my money and didn’t spend it all. I lost that email with ecard. I now have more to redeem. Will the balance I didn’t spend be on new ecard? Thanks

72 Melanie Edwards April 11, 2015 at 6:55 pm

Rhonda, I’m not quite sure if the remaining balance rolls over and keeps accumulating. Please contact Walmart for an accurate response to your question. Also, check out the Savings Catcher FAQ page for more info.

73 Gerrilynn Jacobs April 28, 2015 at 7:57 am

I had $3.73 on my ecard. I was so excited! So here the end of the month when money is tight, I do to check once more and it says I’ve redeemed it. I’ve never even used the ecard yet! Nor have I bought anything online.

74 Melanie Edwards April 29, 2015 at 10:24 am

Gerrilynn, redeeming means you “withdrew” the money and requested an ecard, not that you’ve used the ecard. I would check your email to find the ecard, or try calling the support number I provided for more help.

75 Steven Autry April 28, 2015 at 3:01 pm

Why have saving catcher when they won’t let you use it I’ve be trying to redeem mine Walmart.com won’t give me the option to!! This sucks!!

76 Melanie Edwards April 29, 2015 at 10:24 am

Steven, try calling the support number I provided for more help.

77 lori bernhard April 29, 2015 at 7:33 am

I.had 97.00 on my savings catcher card and when I went to check today how much I have accumulated the money was gone. Where did it go? Did not know that if I didn’t use it I would lose it? What’s the pRoblem

78 Melanie Edwards April 29, 2015 at 10:24 am

Lori, try calling the support number I provided for more help.

79 Robyn April 30, 2015 at 8:25 am

Does the savings catcher money expire?

80 Melanie Edwards April 30, 2015 at 10:49 pm

Robyn, I don’t think it does, but please confirm with Walmart support to be sure.

81 lana May 1, 2015 at 9:02 pm

My question is so silly but can I scan any receipts from other stores or just receipts from Walmart? Thank you

82 Melanie Edwards May 5, 2015 at 12:15 pm

Just receipts from in-store Walmart purchases.

83 brenda May 13, 2015 at 4:37 pm

Says my balance went to a e gift card still have not got anything in email

84 debbie smallwood May 24, 2015 at 12:20 pm

I forgot my password how do i reset?

85 Melanie Edwards May 28, 2015 at 3:15 pm

I’m sure there’s a forgot password feature on the site. If not, contact Walmart.

86 Lisa June 10, 2015 at 9:34 pm

If the only way to redeem accumulated savings is through email on an e-gift card or Bluebird card, what is the advantage of adding physical Wal-Mart gift cards to the savings catcher account? At the moment I use my mobile phone to scan my e-card because I do not have an available printer to print the e-card but the cashiers too often are unable to get the scan to read. I thought to add one of my many gift cards that have small amount balances on them to my account. To be able to redeem the savings onto a physical card would be fantastic, but I hesitated to do so because it does not appear that an accumulated savings can be redeemed or loaded onto a physical card. If this is true, then again I ask, what is the purpose of having the option to add five cards to a savings catcher account?

87 Melanie Edwards June 15, 2015 at 10:14 am

Lisa, I sent your question to the Walmart team. Here is their response:

“Due to the difficulty that the customer described with the eGift card, many of our customers use the Bluebird card since it’s a physical card. We’ve been unsuccessful in getting a physical Savings Catcher gift card issued.

There should only be 1 eGift Card tied to the customer’s Savings Catcher account. If the customer wants a physical card within Savings Catcher, BlueBird is a good option.

If the customer doesn’t have a printer and the store cannot scan direct from the phone (not all stores have this capability), the customer should be able to show their eGift Card to the cashier, who can type in the GC number for redemption.”

88 ammie June 18, 2015 at 7:41 pm

Can I just go to Walmart and redeem my savings catcher with the gift cards they have there instead of getting an egiftcard online first

89 Hollie leal June 26, 2015 at 4:52 pm

Does the money expire? Can we accumulate till Christmas and then redeem it?

90 Debbie July 2, 2015 at 4:24 pm

Haven’t reserved mine either it’s been sever weeks, beginning to think its a scam!

91 Melanie Edwards July 7, 2015 at 7:39 pm

I’d definitely check your spam and contact Walmart support.

92 Diana Hogan July 14, 2015 at 8:52 pm

On my phone, I tried to get my egift card, it was for a total of $29.73, and show’s on my phone as “redeemed.” I haven’t received an email with any egift card info. When will it show up?

93 Melanie Edwards July 20, 2015 at 12:45 pm

Be sure to check your spam folder and contact Walmart if still haven’t received.

94 Manuel nunez August 15, 2015 at 5:54 pm

Please email me my savings Cather card I can’t redeem my reward dollars

95 Melanie Edwards August 17, 2015 at 9:12 pm

Manuel, if you haven’t received your e-Gift card after redeeming, you should definitely contact Walmart support.

96 Patsy Gray August 22, 2015 at 9:53 am

About 6-8 weeks ago I tried to redeem my reward dollars and it said I would be notified via email. I cant remember which email I used my work or home but either way I haven’t gotten anything on either email addresses I have for the 19.17 reward dollars I tried to redeem. Not even in junk or spam. I cant seem to find a direct contact to find out what happened.

97 Melanie Edwards August 23, 2015 at 5:53 pm

Patsy, please try contacting Walmart using the “Give Feedback” option in the main menu on the Walmart mobile app or by calling 866-224-1663.

98 jessica August 22, 2015 at 6:18 pm

Hi. I have had this app since February, I always scan all my receipts but I have never been able to spend my money that I have saved. It keeps saying that I have redeemed the money but I can’t find were I get the e gift card. Please help. I spend a lot of money at walmart especially on groceries and would like to be able to spend the money I have saved

99 Melanie Edwards August 23, 2015 at 5:53 pm

If you encounter issues using Walmart Savings Catcher, please try contacting Walmart using the “Give Feedback” option in the main menu on the Walmart mobile app or by calling 866-224-1663.

100 kitkat August 25, 2015 at 12:26 pm

Can reward dollars/egift card be used in the vision center?

101 Melanie Edwards August 27, 2015 at 9:35 pm

The Walmart team says, “Yes, it will work at any WMT pos, including vision center.” 🙂

102 Hannah August 26, 2015 at 9:00 pm

I’m so confused. It says I have $9.62 but only can get back $3.?? Why is that???

103 Melanie Edwards August 27, 2015 at 9:33 pm

I would recommend contacting Walmart using the “Give Feedback” option in the main menu on the Walmart mobile app or by calling 866-224-1663.

104 Lynn September 3, 2015 at 2:37 pm

I have already complained once!!! I have not received my e-card of $21.53. I asked to redeem 2 weeks ago. I have checked spam, trash all email. No where to be found. Please help me get my deserved credit to reuse at Walmart. I am very frustrated!!!!

105 Melanie Edwards September 9, 2015 at 10:53 am

Have you already tried contacting Walmart using the “Give Feedback” option in the main menu on the Walmart mobile app or by calling 866-224-1663?

106 Kathryn Wey October 5, 2015 at 10:32 pm

I downloaded the last update and now I am unable to locate the money I had in the savings catcher plus I added money from a receipt yesterday and it has also disappeared. What do I do to get this information back?

107 Melanie Edwards October 6, 2015 at 1:52 pm

You may have to sign in to the app again to see your info. That happens to me sometimes.

108 daNN October 11, 2015 at 8:55 pm

Love ? savings catcher… Got full use of when they doubled the saving, my goal was $25 before cut off date… Passed it. Still using it and just applied $4.99 from 2 receipts and one that said didn’t find any. Never have had a problem, didn’t do anything before shopping, the hard part was making my finger do some physical work by entering my receipt #…… Point and tap, point and tap and repeat 1,2,3… ?

109 Melanie Edwards October 12, 2015 at 6:48 pm

I’m glad it’s working out well for you!

110 Janie October 22, 2015 at 10:54 pm

I have no idea about anyone else but this website you’re giving out https://savingscatcher.walmart.com/faq
Does not help.
I would like a step by step on how to redeem it. I believe that would help everybody

111 Melanie Edwards October 28, 2015 at 7:09 pm

Janie, that site provides detailed information on submitting your receipts and redeeming your rewards. If you still need additional help, I suggest you contact Walmart support.

112 Cathy November 6, 2015 at 11:21 pm

Your savingcatcher site is denying access to my account from my server. I have tried repeatedly and NOTHING, I cannot access at all…I have had trouble with my receipt being denied (says tc # wrong) , site not accepting my receipt,(past 7 days date- and is NOT). Please advise me on this issue!!

Thank You,
Cathy

113 Melanie Edwards November 9, 2015 at 1:02 pm

I suggest contacting Walmart for more help.

114 David Jones November 9, 2015 at 8:03 am

Can I redeem my savings catcher rewards on electronics, such as a TV?

115 Melanie Edwards November 9, 2015 at 12:59 pm

When you redeem, you receive an electronic gift card, so you can use it however you like!

116 Denise Robbins December 2, 2015 at 12:14 pm

I have not gotten an email confirmation for my savings catcher rewards

117 Melanie Edwards December 2, 2015 at 11:15 pm

Denise, try contacting Walmart support. 🙂

118 Tina December 5, 2015 at 11:58 am

Its not worth it, I spend $199.00 and only got back .97 cent’s on my Walmart savings catcher. I personally think your better off doing your own price matching and save more money yourself!!

119 Melanie Edwards December 15, 2015 at 9:43 pm

I suppose it depends on the deals in your area. Since it’s completely free to use, you don’t lose anything by using it! You can do both if you have the time. 😉

120 debbie December 17, 2015 at 6:04 pm

Can i buy beer with the money i get back from the savings catcher

121 Melanie Edwards December 17, 2015 at 11:07 pm

Reward dollars are redeemed as an egift card you can then use at Walmart, so I think you can use it to purchase any product, but I would contact Walmart to verify.

122 Ryan Burgess January 10, 2016 at 11:05 pm

Ive redeemed my reward money and tried to use it on walmart.com but it won’t let me purchase anything it keeps saying there’s an error with the transactionand it just refunds the money anybody know why that is?

123 Melanie Edwards January 15, 2016 at 11:05 am

I’m not sure what this is about, Ryan, but you should definitely contact Walmart support about it for help.

124 Brooke Sisney February 19, 2016 at 10:26 pm

I have ordered groceries for pickup twice. The first time, I entered the TC # and then we threw the receipt away. I just considered it my loss. This last trip has done the same thing. Is there a reason why I cannot get the savings catcher deal on order/pickup?

125 Melanie Edwards February 22, 2016 at 10:29 am

I believe at this time the online order receipts aren’t eligible for savings catcher, but you can confirm with Walmart support.

126 Jackie February 25, 2016 at 11:02 am

I love the app. I use it all the time, so easy.
I redeemed my $35. amount. I might have gotten an email with the refund, but I must have deleted by mistake. Can it be resent?

127 Melanie Edwards February 29, 2016 at 11:38 am

I would definitely contact Walmart support, either via the app or by calling. So glad you love the app!

128 janet March 7, 2016 at 7:03 pm

I been doing this since 2014 and I have $81.00! 🙂

129 Melanie Edwards March 10, 2016 at 8:29 am

That’s awesome!

130 Virg March 23, 2016 at 7:09 pm

Nothing but problems . And web site that do t help at all have over32.00 I can’t use I need to change my email to new one and won’t let me waste of time

131 Melanie Edwards March 25, 2016 at 11:45 am

Have you tried contacting Walmart support?

132 NoneOfYourBusiness April 4, 2016 at 3:15 pm

Promises…Promises…Promises

It’s the crooks at Walmart’s Ivory Tower taking your reward money that you spent time to save a little and followed each step so you could spend your savings on something else.

I too have lost all my savings that I accumulated the second I clicked on ‘Redeem’. I have now accumulated more dollars and want to purchase something special on-line but feel my savings will again be sucked from my computer into the pockets of a Walmart Executive’s pocket when I attempt to cash in. Isn’t that the way, the rich get richer and the poor get scr**ed !!!!

Do something Walmart or eliminate this useless program !!!!

133 Laina April 12, 2016 at 4:28 pm

How long after pressing redeem, will I need to wait until I get the e-mail with my Savings Catcher egift card?

134 Melanie Edwards April 12, 2016 at 6:01 pm

Laina, I can’t say for sure. It may depend on your email system or perhaps check your spam folder as well. If still having issues, contact Walmart support for help.

135 Melissa stearn April 24, 2016 at 11:43 am

Hi I just want you to email me my 10.77 I accidentally deleted my own money sorry Melissa Stearn you have my email ?

136 Melanie Edwards April 28, 2016 at 8:47 am

Hi Melissa, you’ll need to contact Walmart for that. You can do so via the mobile app or through the support info listed on the savings catcher FAQ page.

137 Alex May 5, 2016 at 9:01 am

So every time I submitted a receipt; I got a little back. Each time; I hit redeem and got the confirmation email (with the barcode) to use in store. However I’ve done that 10 times and never used any of the money; if I use my most recent email with a barcode (in store) will it only have the .97 cents from that it be receipt, or will it have the total $20 that I have transferred throughout the past year?

138 Melanie Edwards May 11, 2016 at 11:39 am

I really can’t say, Alex. I suggest you contact Walmart for help and have them take a look at your account.

139 ROBERT May 27, 2016 at 12:00 pm

I got a e_mail saying I had 16.18 but I lost the e_mail and they want the bar code
Now what do I do. Will they send me a net e_mail with a bar code

140 Melanie Edwards May 27, 2016 at 5:18 pm

You should contact Walmart support – either via the app or through the contact info on the FAQ page on their site – to see what can be done.

141 Ashley June 20, 2016 at 6:41 pm

I’m trying to redeem a receipt from 7 days ago and it won’t let me, help please!

142 Melanie Edwards June 24, 2016 at 11:59 am

You have to redeem receipts within 7 days, so it’s possible it was already expired for savings catcher.

143 Nick July 9, 2016 at 3:07 pm

I had some money on my savings catcher gift card. I haven’t used any, but I do not see it anymore. Any idea where the money could be?

144 Melanie Edwards July 10, 2016 at 4:42 pm

Nick, I’d contact Walmart support so they can look into it for you.

145 velvet blizzard July 11, 2016 at 2:41 pm

My total Reward Dollar is showing $27.69.
Below that it shows $13.40 transferred and now available $14.29
Where did the money transfer to? Am I only eligible for the amount now available?

146 Melanie Edwards July 17, 2016 at 5:38 pm

The amount transferred is money you’ve already redeemed and been sent an egift card for in the past, since opening a Savings Catcher account.

147 Jean July 14, 2016 at 7:35 pm

Maybe someone can help on savings catcher your reward dollars is what you have to spend right? Well mine says over $50. & I still can’t get it transferred to egift card or bluebird it doesn’t give me a option! I’ve called them a thousand times & figured alright forget it, well why should I forget it if I’m supposed to spend it! Can anyone help on how to get it transferred? Thank you

148 Melanie Edwards July 17, 2016 at 5:36 pm

There should be an option within your Walmart app for redeeming your reward dollars so that you can receive an egift card to the email you used within the mobile app. The only other thing I can suggest is to contact the number I’ve posted above or go to the Savings Catcher FAQ page.

149 Raymond Greene July 20, 2016 at 10:30 am

what is a website

150 bob July 20, 2016 at 5:55 pm

Melanie edwards, you are a tool. You have helped no one except to go call customer service. Why are you replying if that’s all your going to do? Get a real job and stop wasting everyone’s time. If you can’t answer one god damned question then why do you have a job? Your a joke and I can’t wait for you to get laid off when your job is obsolete.

151 bob July 20, 2016 at 5:56 pm

Oh one more thing. Eat a dick Melanie.

152 bob July 20, 2016 at 5:58 pm

It’s where your mom works stripping for all the folks on the internet.

153 william siegle July 26, 2016 at 1:04 pm

A number of my receipts have been rejected, stating they are invalid, but I know
that is not the case. I reentered them many times but was still rejected. Is this a scam or is there some other problem. I’m 70 years old, and in today’s world for me every penny helps.

Thank You,
Wm. L. Siegle

154 Melanie Edwards July 27, 2016 at 10:02 am

Receipts that are older than 7 days or are from Walmart.com purchases are invalid for Savings Catcher. Perhaps the receipts that were rejected fit into those categories?

155 DeJonna August 25, 2016 at 3:48 pm

I tried what you suggested but that Option was NOT there?! Any other suggestions?

156 Melanie Edwards August 26, 2016 at 10:22 am

Within the Walmart mobile app and within the savings catcher area, there is a “more info & help” option. Click on “get help” and scroll down to a link that says “contact us” so you can submit your request to Walmart.

157 Cecile LaBonte August 26, 2016 at 12:11 pm

how long does it take to get the email with the eGift card once you hit redeem ?

158 Melanie Edwards September 7, 2016 at 1:32 pm

I believe Walmart says it can take up to a few hours, but be sure to check your spam folder too.

159 Karen Scherer August 31, 2016 at 2:33 pm

I want to use my savings for a gift card for my Grand Daughter. How do I do this.

160 Stella Kepo'o September 16, 2016 at 3:41 am

I received an email yesterday telling me I got back $2.09. When I went to the app, I checked my Reward Dollars, it showed I had only $12.51. I had $21+ last month. It also shows that I started this app in Jan 2016. I started it in 2014. I’m very bummed cause Hawaii (where I live) doesn’t get money back as much as the mainland does. So it takes a bit to get money accumulate. I hope I’m able to retrieve my money back.???

161 Melanie Edwards September 19, 2016 at 11:20 am

Stella, I suggest you contact Walmart for help. Try the contact info within the mobile app.

162 Jeannie Bennett September 16, 2016 at 7:07 pm

I got an email saying I redeemed my savings catcher reward balance. I never requested to redeem it. I was going to wait till I accumulated about $100.00. How did it get redeemed if I did not request it?

163 Melanie Edwards September 19, 2016 at 11:21 am

Hi Jeannie, I really can’t say what happened, but try contacting Walmart to see if they can track it down for you.

164 Denise September 17, 2016 at 6:59 pm

Melanie…hope you can help. Got an email saying I got 4.37 back and would like to transfer it to my ecard. How do I do this? Is there another email coming that allows me to do the transfer? The website says I can but has NO directions on how. Thanks for your help

165 Melanie Edwards September 19, 2016 at 11:25 am

Denise, within the walmart mobile app, you should see a button to redeem the money you have earned so far. That is how you transfer it to your e-giftcard. Hope that helps!

166 Dalia Chavez September 20, 2016 at 11:27 pm

Says ecard being activate d with a balance of $8.00 BT when I tried using it the lady said there is no money on there?? Also how can you link your acct to blue bird

167 Melanie Edwards September 21, 2016 at 11:39 am

I would definitely take a look at the Walmart Savings Catcher FAQ page.

168 Yvonne T Morris October 11, 2016 at 9:19 pm

I got an email today from savings catcher saying I get 4.92 back. I redeemed it and trasnferred it to my e card.I was in walmart tonight and used the walmart pay app but it said I only had 2.99 . This is the second time this has happen lately. Does it take a while before it posts to walmart pay? .

169 Melanie Edwards October 13, 2016 at 1:41 pm

I’m not familiar with Walmart pay, Yvonne. You should definitely contact Walmart support for help.

170 Maritza October 17, 2016 at 10:05 am

Buenos días, el servidor de Sabina catcher no está disponible? He tratado de entrar unos recibos y parece que el servidor está fuera de servicio y es la primera vez que me pasa. Si no los entró hoy caducan. Que puedo hacer?

171 Melanie Edwards October 18, 2016 at 12:32 pm

Hola, espero que trabajó para usted más tarde y que haya podido entrar sus recibos!

172 Gale October 23, 2016 at 11:59 am

Hi! I tried to redeem my $74 and hit the redeem button on my phone. Now it says dollars have been redeemed and balance is zero. Never received an email in my inbox or junk mail. I have tried calling the number you provided above and it always says call back during normal business hours. I go to the contact us as you suggested and click where it says to resend my gift card. Then it says request cannot be fulfilled you do not have an active savings catcher rewards egift card?? Help!

173 Melanie Edwards October 24, 2016 at 8:55 am

I’m so sorry for the trouble you’re experiencing, Gale! I’ve never had an issue. I can only suggest you keep trying or use the contact info within the app itself. Alternately, try to see if someone in your local store can help or contact corporate for you.

174 Tim Foster November 3, 2016 at 8:01 am

There are no button to resend email in the app.

175 Rissa Tagert November 7, 2016 at 11:23 pm

I did not receive an e gift card . I found the my reward but there is NO
RESEND EMAIL!! I am very frustrated!

176 Michelle November 18, 2016 at 12:30 pm

Mine doesn’t even give me the option to upload it to a gift card anymore. I used to be able to redeem and it would email me a receipt & put it on a gift card in my acct. Now the only option it to sign up for the blue bird card. I guess this is the only way to do the savings catcher now? I loved just hitting redeem and it just showing up as a gift card in my email/account. I don’t want the hassle of signing up for a card.

177 Annie November 27, 2016 at 4:48 pm

There isn’t a phone number on that website and I cannot access my account anymore it keeps telling me to use a different email and I’ve been using the same email for year-and-a-half. I’m really frustrated.

178 Melanie Edwards November 28, 2016 at 11:15 am

Have you tried the phone number posted within the article? Also try contacting Walmart support via the contact function within the Walmart mobile app.

179 Donna Craven November 30, 2016 at 3:24 pm

I have over 50.00 saved on my card, but about 1 every 2 months it starts saying my password and email are not correct, this is so frustrating and I know they are correct, because they are saved in my tablet and phone, I ask for a verification code and ever get it.

180 Theresa December 4, 2016 at 11:31 pm

I can not get this saving catcher to work… I have my reward dollars but it just sits there. I can’t redeem it anywhere because the button is gone. why is that happening? and support doesn’t help. I have the bluebird account and can’t get the money on that nor does it give me the option to put it on a egift card.

181 Cathy Johnson February 26, 2017 at 11:42 am

I had $38 on my savings catcher and it’s gone! This happened to a friend of mine last year! Last weekend after going to Walmart…when we got home I immediately tried to enter my receipt (20 minutes after leaving the store). I got a reply back that the receipt had already been submitted. That’s not possible!!! I had just gotten home. We went yesterday and once again when I got home I entered my receipt…and my $38 balance was gone! What the heck?

182 Melanie Edwards February 28, 2017 at 9:50 am

I would contact Walmart support to see how they can help.

183 Cathy Johnson February 26, 2017 at 11:43 am

I have never had a problem in the past! I’m very discouraged…

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